Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $40 per person 18 and older occupying the apartment. You must also pay a $100 holding fee to reserve your unit at the time of applying. All application fees are non-refundable.
Applications may be found by clicking the “Login” button at the top right corner of the website and choosing “Applicant.” You can also contact one of our leasing specialists for more information.
Water, Sewer, Trash, and Pest Control are billed to you monthly through the property at a flat rate of $47 (1 bedroom), $57 (2 bedrooms), and $72 (3 bedrooms). Residents are responsible to set up electric service through Westar Energy (apartments) and gas through Black Hills Energy (townhomes) prior to move in.
The security deposit starts at $250 and go up to a full month of rent. The fee is based on rental history, job history, and credit history. It must be paid in full within three weekdays of application approval or your application will be moved to the waitlist.
Rent is always due on or before the first of the month. There will be a three-day grace period with late fees beginning on the 4th of each month (even on weekends & holidays).
The most convenient way you can pay rent is by setting up your online account on our website or mobile app. This allows you to use a bank account (no fee) or credit card (with fee) to make payments. Zego/Paylease, available at any local Walmart or Dillons money center, allows you to pay your rent using cash, money orders, or credit cards (there is a fee to use Zego). We also partner with Flex, which splits your rent into payments.
Up to 2 pets, cats or dogs, are allowed. The one-time, non-refundable Pet Fee is $300 to register the first pet and an additional $200 to register a second pet. Monthly Pet Rent is $40 for 1 pet and $75 for 2 pets. Emotional support animals and service animals are also welcome. We have no breed or weight restrictions.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 30-day notice is required before vacating your apartment, and the lease buy-out fee is $1,500. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer a resident referral program throughout the year and would love for your friends and family to join our community. Your name must be listed on their application to qualify.
You may call the office, send an e-mail, or leave a message with the answering service. The best method to submit work orders is online through our Monarch Resident Services app. All emergency work orders need to be called in at 316-219-5266, please do not submit work orders for emergencies.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 2 consecutive days, they will need to fill out an application to be added to your lease agreement, or you will be in violation of your lease.
Our community participates in the Cox Quick Connect Program, which gives you one month of free internet! Visit their website to take advantage of this deal here.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Yes! We do require renters insurance, but we also offer a waiver program at $15 per month for those who choose not to obtain coverage from an insurance carrier. If you elect to obtain coverage, you will be required to provide proof of this coverage to the leasing office and the policy must meet our minimum requirements of $100,000 Liability Coverage and $10,000 Personal Property Coverage.
Personal grills are not allowed on property. We do provide grilling stations on the property for resident use.
If you are locked out of your apartment during business hours, contact the leasing office for help getting back into your apartment. If it is outside of office hours, please contact a local locksmith.
If you have lost your keys, you may have new keys made at our office during business hours for a small fee. If it is outside of office hours, please contact a local locksmith.
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